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Refund policy
Please note that the nature of an agricultural product such as coffee is that there will be fluctuations in coffee aromas and taste as the product is subject to climate and weather conditions at the origin of source. For this reason, we do not process returns for food or beverage items.
We do our best to roast and process our blends to optimize its original intended taste. For example, last year’s El Salvador coffee was slightly different but we adjusted our roasting to reflect a more consistent tasting product the best we could.
If you are unsatisfied with the product please contact us at info@idealcoffee.ca and we will gladly find a solution for you!
All great food comes from land that's been cultivated, tended to and stewarded by many hands. Land, identity, culture and power are often nuanced topics to navigate and create discussions around.
We would like to acknowledge that we are still learning what that means for us as a business and roaster creating, working and growing in T’karonto (the place in the water where the trees are standing). This land is the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples.
We also acknowledge the Traditional Owners of the many lands on which our coffee beans are sourced from and recognize their continued interconnection to us.